Recently, I went to go see A Christmas Tale at BAM. I decided to use my twenty dollar gift certificate that Dave and Jen gave me for my 35th birthday.
This is the exchange that followed:
Me: I'd like a 10 dollar ticket for A Christmas Tale and I'd like to use this twenty dollar gift certificate.
BAM Worker: I can't give you change.
Me: That's fine. I wasn't expecting money back but can I get a 10 dollar certificate or credit back?
BAM: No
Me: Do you sell 10 dollar certificates?
BAM: Yes. Yes we do.
Me: So if I use a 20 dollar certificate, you can't give me a 10 dollar certificate back or mark mine so it says that I have ten dollars left?
BAM: No, but you could take someone to the movies next time.
Me: I understand that but I'm here now and the certificate isn't good all that much longer. I'd really like to use part of it now.
BAM: You can use it for refreshments ...
Me: But you won't give me change back so how am I going to get refreshments inside?
BAM: Uh ...
Me: So you're suggesting I spend 10 dollars in cash to get in and then 20 dollars on refreshments with my gift certificate?
BAM: Um, yeah I guess.
Once again, thanks for nothing BAM!
And for the record, the movie started 7 minutes late. I thought all movies started on time!
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3 comments:
oopha...sho nuff sucketh BAM.
Couldn't you have used the $20 gift certificate to buy two $10 gift certificates? That's what Bobby Dupea woulda done. Actually Bobby Dupea would have told Bam Worker to go fuck him/herself.
dn
BAM always seems to be on a mission to infuriate people. F that place.
so the last time i went, I explained the situation to a different person.
she told me that she shouldn't tell me what she was telling me but that i should buy 2 tickets and then go up to the ticket taker and tell him that my friend couldn't make it. then he would give me a pass for another movie.
worked like a charm.
still can't get over how poorly bam is run though.
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